Checkout Tab: Shipping

How long does it take for orders to ship?

Our new facility is designed ship your order either same day when ordered before 1pm EST Monday-Friday, or next day when an order is placed after 1pm EST Monday-Thursday. Orders placed Friday after 1pm - Sunday will ship starting Monday.  Exceptions include national holidays. 

What is the estimated shipping times by carrier and method?

We ship domestic USA and international (with some exceptions ).  Estimated shipping time plus tracking availability for available carriers:

International:

• USPS First Class International can take 2-4 weeks. Tracking is limited. Max weight is 4lbs.
• USPS Priority takes up to 14 business days, and offers tracking.
• USPS Express takes up to 5 business days and includes detailed tracking. Please note this does NOT include our processing time.

Domestic

• USPS First Class Domestic can take 3-8 business days depending on proximity from our warehouse to your location.
• USPS Priority Domestic will take between 1-3 business days. Detailed tracking provided.
• USPS Express Domestic is guaranteed next day by the carrier.  Please note this does NOT include our processing time.
• UPS Ground takes up to 5 business days to ship from East Coast to West Coast. UPS Delivery Map »  
• FedEx Ground takes 4-5 business days to ship from East Coast to West Coast. Does not deliver Saturdays. FedEx Delivery Map » 

How much is shipping to my country?  Will you lower my customs value or send as a gift?

To find shipping rate:

1. First, click on the shopping cart icon at top right of every page.
2. Next, click on "Estimate Shipping and Tax". 
3. Enter Country, State/Province and Zip Code information on the form to calculate your shipping rate.

Federal law prohibits lowering customs value or sending orders as a gift.  You are responsible for all VAT and customs taxes if applicable.  These are not included in the product or shipping price.

How does international tracking work?

Visit this page and enter the tracking ID that you received with your shipping email. (ie LX324315355US)

Can you combine orders to ship in one package?

We can no longer combine packages as orders will move to fulfillment within a very short window of time.  Please give extra consideration to your order's contents before you checkout.

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