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Following customer reports, we learned that the Samducksa DX bobbin that comes standard with each New Helpme does not fit their existing battops. We've alerted our supplier and awaiting an adjustment from Samducksa. Meantime, we are providing customers with a free Crown 309-CWL Bobbin, which will fit in the New Helpme. Please replace the DX Bobbin that is installed with the grommet with this model when installing the battop.
Samducksa's original Crown CWL-309Helpme-K-KMS-ST35 Joystick - produced using gameplay feedback from Tekken player Helpme to create a notable departure from earlier 300 series levers. The NEW HELPME now has a low-profile collar, adding compatibility with Japanese-style S-plate mounts. However, there are a number of internal adjustments worth noting as well.
Samducksa's expanded range of grommet tensions start as low as 20 up to 55. The NEW HELPME utilizes a ST-30 grommet, colored violet. This grommet is a bit softer than the previous HELPME, which has the ST-35 tension grommet installed. A DX-style bobbin - similar to the Crown CWL-309MJ-BENYLIS-ST35 Joystick and Crown CWL 303MJ Crazy Dongpal Joystick, keeps the shaft in place. However, the bobbin in the NEW HELPME is a bit smaller in diameter, preventing compatibility with existing DX shafts. If you desire installing a DX shaft with removable balltop onto the NEW HELPME, you can replace the bobbin on your NEW HELPME grommet with a CWL-309 Bobbin, included with your purchase.
Available with each NEW HELPME are two actuators with slight differences in outer diameter. The first white actuator with outer diameter of 16.0mm is suitable for most fighting games such as Street Fighter V, or King of Fighters series. The second white actuator with outer diameter of 16.2mm is designed to address the movement of game characters that need more neutrality (ex: Tekken Mishima). The diagonal is narrower in the white actuator, but the neutral range is more effective. Below you can compare the two actuators that are included, along with actuator installed in the popular Crown CWL-309MJ-KMS-ST25 Joystick.
Actuator | NEW HELPME White (1) |
NEW HELPME White (2) |
309MJ White |
Height | 16.1 mm | 16.1 mm | 16.0 mm |
Outer | 16.0 mm | 16.2 mm | 16.0 mm |
Inner | 7.9 mm | 7.9 mm | 7.9 mm |
One other unique aspect of the NEW HELPME lever is its use of the Gersung GSM-V1603A3HM. On the subject of the V16 switch, there are differences in the GSM-V1603A3HM switch in comparison to the GSM-V1623A3 model, as shown in the below chart.
Micro switch hinge lever | NEW HELPME GSM-V1603A3HM |
309MJ GSM-V1623A3 |
Width | 5.08 mm | 4.35 mm |
Thickness | 0.6 mm | 0.5 mm |
Please refer to the dimensions shown in the illustration to determine if there is enough clearance to mount in your fightstick. This model has a low-profile 35mm collar. That typically works for Fightstick models that have an S-plate mount. Others with no height clearance for the 5mm low-profile collar may need a mount whose screws can extend 5mm down, and seat the collar directly against the panel.
The following reference list provides information of the battop, Silicone rubber, and bobbin style installed into each recent Crown model by the manufacturer. This is helpful if you are looking to purchase the correct grommet or bobbin for your chosen model.
BATTOP | SILICONE RUBBER | BOBBIN | |
CWL-309MJ-KMS-ST25 | CWL-BAT | Silicone Rubber ST25 | CWL Bobbin |
CWL-309 HelpmeK-KMS-ST35 | CWL-BAT | Silicone Rubber ST35 | CWL Bobbin |
CWL-309FJ-KMS-ST35 | CWL-BAT | Silicone Rubber ST35 | CWL Bobbin |
CWL-309MJ-BENYLIS-ST35 | CWL-BAT | Silicone Rubber ST35 | CWL DX Bobbin |
CWL-309MJ-ST30 New Helpme | CWL-BAT | Silicone Rubber ST30 | New Helpme Bobbin |
CWL-303MJ-DX-ST35 Crazy Dongpal | CWL-DX-BAT | Silicone Rubber ST35 | CWL DX Bobbin |
CWL-309MJ-DX-QR-ST35 | Samducksa Clear BATTOP | Silicone Rubber ST35 | CWL DX Bobbin |
Short SDL-301-DX | SDL-BAT | Silicone Rubber ST35 | SDL Bobbin |
SDL-301-DX-QR-ST35 | Samducksa Clear BATTOP | Silicone Rubber ST35 | SDL Bobbin |
If you intend to replace an existing grommet:
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The top of the grommet will have round creases in the silicone. The bobbin top will have similar creases, or when viewed from the side, may have a slightly larger area than the opposite side. This is available in the CWL and DX bobbin. The SDL bobbin appears to have both sides the same, meaning it should allow you to install the without regard to its top or bottom. | While holding the grommet with your left thumb and fingers, use your right thumb to push down into the grommet center. You are attempting to dislodge the grommet's bobbin for replacement. The silicone grommet is durable; removing the bobbin should not tear it. Push until the bobbin is free from the grommet. |
With the grommet's bobbin removed, you can move to the next step. If you purchased a Crown grommet from FA, the previous steps are already performed for you. You will proceed to install your replacement bobbin. | Holding the grommet with your left thumb and fingers, push the new bobbin downward so that it catches between the grommet center. You can stretch the grommet's edges away from the bobbin to give it enough room to move downward, then back to surround the bobbin. |
Make some small adjustments to the grommet to ensure it seats correctly with the bobbin. | Now, install the new grommet by placing it in the joystick lever housing. Line up the grommet in the same orientation as the original grommet. You should see the circular rings impressions on the grommet. If you don't, you need to flip the grommet over. Once installed, place the upper housing onto the bottom housing, and replace the long screws into the metal plate. |
I really enjoy playing Tekken 8 and little bit of SF6 with this lever. QCF/QCB are really easy to do with no deflection on the base gourmet (purple). the battop is fine and does not become slippery even after a few hours of play.
I usually play on Sanwa JLX, Otto V5 or Seimitsu LS-32, if you played on those this levers it shouldn't be too hard to move over to NHM. SithWarrior on Aug 26th 2024
Loving it for this SF6 Akuma here. So smooth and responsive. Unknown on May 29th 2024
Will take some getting used to (around a couple months for me) coming from a JP lever but the end product is excellent. So much more consistency with the accuracy of inputs especially while rising moves in tekken. Quarter circles are still a bit difficult when trying to go super fast but I still think building that discipline is worth the insane amount of neutral return speed this lever gives you. For reference, I’ve been using a stock Hayabusa lever for a couple months before switching to the 35A grommet ver of this lever. Thanatos on May 17th 2024
I have been using an Etokki Omni for some time, however I was never truly satisfied with the stock taeyoung fanta. Installed the Crown and fell in love immediately, it's much easier to hit corners but still have that satisfying snap back to neutral. Feels great for Mishimas! JD on Feb 27th 2024
After trying a couple other Korean levers I finally found one that is accurate enough to play both 2d and 3d fighters with. Feels very close to a JLF but different enough to make it fun. Very little slop in the deadzone with the right amount of resistance to return to neutral without erroneous inputs. Gabe Doering on Jan 12th 2021
the stick feels great though, I originally tried to fit it in a Qanba drone and the way the stick mounts it didn't leave room to connect the cables. So be aware of where you are mounting it. Otherwise great stick. Unknown on May 27th 2020